House was stunning. Minor building issues though I.e. House search, mortgage is incredibly stressful and personal matter for us, and we are glad that we found someone that took this also very personal and gave us time and guidance we needed.Jenny thank you for making it happen and being so kind and helpful. The experience of buying a home very good ..thanks again. Bloor Homes' quality control doesn't exist. we have had to chase and chase issues since day one. My new house is fantastic and finished to a great high quality standard, and the Bloors team here on site have been brilliant, from Tia and Sophia during the purchase to Harry, Paul and the build team post-sale. “We would definitely recommend Bloor Homes. You are a credit to Bloor Homes, and we cannot thank you enough for your help, guidance and service.Now we are at the end and looking forward to house completion date.We also wanted to say BIG thank you to Karen Fesemeyer from Bloor Homes Witney. "However, existing residents need to be cared for and considered during the construction process. It's great to hear that you are pleased with the build quality of your new home & the customer service you have received from the Bloor team. Jade and Julie were wonderful in the sales office and the site managers Josh and John have been there for everything since we moved in. I've even recommended to others and two friends have also bought on the site! Covid safety measures were all in place, protecting us. 'His bravery inspired so many': Mum on losing husband, 29, to cancer. I will gladly pass these on. We felt really supported when picking the options for the house, and we never felt rushed - we were given guidance and space, which meant that we ended up with exactly the options we wanted. We build high quality homes at sensible prices. Recently my husband & I have been exploring a purchase of a new home. A NEW GP surgery could come with plans for hundreds of homes in Rochford. They are both so friendly, welcoming and helpful that we feel we can go to either of them for anything we might need. Alexis was extremely helpful and went through everything with me in such detail. Sarah, thank you for taking the time to leave a review. If we had any problems gail and Alexis would sort them out asap, they always kept in touch and updated us on a regular basis. During office hours (8.30am to 5.30pm Monday to Thursday and 8.30am to 5.00pm Friday) a member of our Customer Care team will confirm receipt of your complaint within 24 hours of receipt. Their sales team (Tia & Sophia) were always very friendly and efficient, and the house is everything we had imagined.We first heard about the development after seeing a listing on rightmove, we were then invited to the site to view a range of show homes. Our Bloor Homes sales advisors, Jo & Abby, have constantly gone above and beyond for us. When we heard that they were building in Swavesey we just had to go and see the brilliant sales team, Chris & Tasha, who had guided us through our purchase. News Bloor Homes planned to fell trees during bird nesting season. We had similar issues with Bloor Homes. It's everything. Best wishes, Kiren. We are very pleased with Bloor Homes. Bloor Homes sold 3,023 properties in that time, with the average price of £300,000 — up 12% on a year earlier. I will gladly pass on your kind words to Tia & Sophia they will be thrilled! We are looking forward to our completion day and thanking Emma in person. I expect any new build to have its problems but ours must take the biscuit. I would like to say a big thank you to the girls in the office Louise and Zoe at the bloors himley meadows site in wombourne , for making our new house purchase run smooth and enjoyable , any questions we had was answered swiftly, and honestly and I would recommend bloors homes to anyone who is looking for a beautiful home in lovely location with a top class customer services team thanks. Needless to say, we would highly recommend Bloor Homes. Meeting Jenny has changed our house search journey remarkably. For over 50 years we‘ve been proud to put our homeowners at the heart of every decision we make, evolving our standards into Bloor Standards. Had a couple of slight hiccups along the way but josh and John were wonderful. We’re here to make it a reality. We have called the office and thankfully Jenny answered the phone. Bovis Homes, one of Britain’s biggest housebuilders, recently had to set aside £7m to repair poorly built new homes sold to customers, and its interim boss publicly apologised to customers. But for us, there‘s one really important part…you! Also worth noting that the flooring hadn’t been cut properly in several areas which means there are gaps at the edges. Shenaz, thank you for taking the time to leave a fantastic 5* review. I would thoroughly recommend them to any of my friends and family. Helpful, efficient, honest and reassuring service. Flooring company came and agreed it wasn't level but said it wasn't the flooring that was causing but the ground works - back to Bloor. Bloor homes (Gail & Alexis) have been amazing throughout the whole process, being first time buyers this really put us at ease. CONCERNS raised about a housing developer felling trees during bird nesting season have stopped the work going ahead. Bloor Homes is building 100 properties in the village Took the matter to CEO and I was disappointed to be responded by Customer Service manager who has already given me misleading information before and wasn't interested in trying to resolve the matter and not even looked at the file. "Bloor Homes apologises for any noise or inconvenience caused during these necessary works and thanks the local residents for their understanding during this period.". Choose a new Bloor home to experience the quality of not just our homes … Despite the pandemic - there was hardly any delay in terms of the completion and we have been advised on timelines throughout. This has only been enforced since you requested another neighbour to remove their sign and they made an issue about ours even though your Sales staff drive pass our house and the sign has been up for 2 months. afraid not and that directly lead to the boiler breaking down The buying and moving into a Bloor Home was a smooth process. "After careful consideration of the work required, the working methods proposed, the space available, and above all the safety of the workforce and highway users, the decision has been made to close Canon Pugh Drive for the duration of the works. I was made aware that some homes will be eventually build and released at Banbury Rise and again Jenny has kept me up to date, she called me even where there was no news just to give me that reassurance that she does remember about us and how important this house is for us.Luckily, last week we had the call we were waiting for. We couldn't have asked for more. Luci was extremely helpful and courteous, very knowledgeable and ensured all of our questions were answered fully. A word of advice to any new Bloor purchaser......please, if you have a problem document all correspondence via email regardless of whether site resolve the issue. Bloor Homes hired their own trusted partner to conduct a survey which concluded that substantial amount of work was required to remedy the issue. Inside, these houses are designed for modern living with generous, open plan kitchens, dining and family areas. Bloor Homes have been nothing but helpful from beginning to end. 23. Purchasing our first home with Bloor Homes Buckden (off lucks lane) has been a wonderful experience. I will be sure to pass on your feedback to the team. We would not hesitate to buy another Bloor Home … We can't prove they were and are now having to expense a problem they created. Labourer (Former Employee) - Evesham, Worcestershire - 5 April 2017. I did an early bird today for a Bloor Chesterton Home at Bushby Fields. We had many issues picked up on day one by a professional snagger. We brought our first home with Bloor at Longforth Farm in Wellington in June, the sales team (Fran and Kate) and the Site manager (George) couldn't have made it a better experience for us if they tried. GB. Cannot recommend them more. I would recommend a Bloor Home. To us, it is never about just the bricks and mortar. 4 were here. The customer service team kept me updated regularly and sent me pictures while my new home was being built.The after sales service has also been excellent. We have visited many sites and sales offices across Oxfordshire in pursuit for our dream home. Very few issues found which were all sorted very quickly via the Site Manager. - Credit: Sarah Lucy Brown. Reply from Bloor Homes Thank you for such a lovely review. The organisation is superb. We have lived in Wilstock Village for over 3 years and seen numerous FOR SALE signs displayed. I bought a house from Bloor Homes with a faulty conservatory. Perfectly placed, this beautiful collection of homes offers the best of both worlds. - Credit: Sarah Lucy Brown. We even put in a formal complaint last October. Hi Dominic, Thank you for a lovely 5* review! THANK YOU!!!!!! As a first purchase, we weren't entirely sure what to expect, but both Becky and Jenny have been so helpful & friendly. Due to the review left the manager has attended to look at the mould and I was shocked to hear it is normal drying process and you would expect it (3 years after the purchase??). This isn’t happening.". Liz and Emily were both fabulous throughout the process - and have always were there for us to help. Bloor hired their own trusted partner to conduct a survey which concluded that substantial amounts of work were needed to remedy the problem. Find out what works well at Bloor Homes from the people who know best. Complaint against Bloor Homes We bought a house from Bloor Homes which includes a conservatory. We are so pleased that you have decided to reserve your first home with us, I am sure that Jenny will be on hand to support you every step of the way. Bloor Homes has said the works are within the guidelines and apologised for the inconvenience. We really appreciate Jurgita for her time and the support since the reservation of the property towards the end. We would thoroughly recommend Bloor to anyone - brilliant sales team, lovely houses, quality build and fantastic after care service. They have been knowledgeable, extremely helpful, efficient and a pleasure to deal with.We did encounter some issues with the build due to the extreme drop in temperature. Menu. Show 2 homes at this development. I cannot praise their knowledge and genuine interest in helping potential homeowners. Not often I go and post reviews but this time it is different, and I must share my experience. Also he confirmed this is within Bloor Homes standard. The NHBC and most house builders prefer you to write a letter to record any problems with your new home. Now we are in our amazing new home for over 2 weeks and the Site team is amazing - always communicating what is going on around us work-wise - well done Bloor for pulling such an amazing team together. Hi there Ian, thank you for taking the time to share your experience with us. Were you a regular at the Royal George in Ipswich back in the 1970s? The customer care team should really lose the word "care" because it is non-existent. Having purchased a number of brand new properties from different builders I am really disappointed now to be left on my own with issues caused by negligence of the build. Karen, thank you for a fantastic 5* review! Bloor confirmed this but wanted their flooring company to give a second opinion. If however the complaint is received outside of office hours, a member of our Customer Care team will call you within 24 hours from the next working day. My wife and I have been very impressed with the experience of buying a property from Bloor Homes at Hereford Point. We were immediately reassured that everything would be dealt with within our timescale. Complaints stop tree felling on new homes site during bird nesting season. I can only say how exceptionally professional, friendly and efficient Sophie has been in looking after us, on other occasions Danielle has also addressed our concerns. Alexis is a real credit to Bloor homes...keep up with the great work . Back in December my wife and I, we decided that it is time to purchase our first home. 23 comments. The main issue being that our downstairs flooring is not level. I have never dealt with such unprofessional and rude people in all my life. It has been quite a journey for us to get to this point but Sheila and Lex have helped us every step of the way. The freedom to get out there and move to your dream home. "After complaints were received by residents of Canon Pugh Drive, vibration monitoring was completed by environmental health officials. On the back of this report Bloor Homes wrote to us saying they wouldn't do anything about it. We have been in our new home for just over a week and we absolutely love it. We are so pleased to hear you were delighted by the customer service that you received from the Bloor team. This issue has been going on for a year now with little to no communication, email replies taking weeks (note on their website it says customer complaints will be replied to within 48 hours which is complete rubbish) and no one seems to know what is going on or who should be dealing with it. Looking forward to being able to see my house. When the head of customer care Western won't give you his name it screams to me there is something wrong or is Mr Philips just a broom cupboard employee who is paid to be rude and obnoxious? Bloor Banbury development - Jenny!!!! Redhouse Farm - TowcesterOur Journey started with Bloor last year in September - when we decided that we need more space. Huge collection, amazing choice, 100+ million high quality, affordable RF and RM images. 14.2 miles away View Development. Find the perfect bloor homes stock photo. All of the team have been helpful but in particular Charlotte! Bloor Homes have been fantastic throughout our housing journey. We were updated at every build-stage and every question was responded to promptly, which meant that we felt secure and well-informed throughout. The Bloor Group began building houses over 45 years ago and today is one of the largest privately owned house-building groups in the UK, building in excess of two thousand homes each year. We have been shown few houses, but something was missing until we been told about Astley. We didn't and now Bloor denies them ever being in our property to fix original issues. Holmes Chapel, CW4 8BE. Nothing has been too much to ask, any issues of questions that we have had have been resolved quickly and she has generally just been lovely to work with and reserve our new home with! And I must admit our search was not great and we started to get a bit reluctant due to level of service previously received until we called Bloor Homes Banbury. Pros. A big thank you to both. "Bloor Homes and Suffolk County Council, in its capacity as highways authority, investigated all other options, but to carry out the works, closure was deemed to be the only viable option. The service we have received so far has been brilliant! This newspaper has been a central part of community life for many years. She was amazing and extremely helpful when we met her, and she pointed us towards Banbury Raise and started our amazing journey with Bloor Homes! It's great to hear that you have been impressed with your experience thus for and I have no doubt this will continue to completion. In a historical countryside location, whilst being within easy reach of Colchester town centre … Really pleased with everything today and hoping to go back and seal the the deal when it gets released. Any question we asked, they would always find an answer and explain to us in an uncomplicated manner. Uncover why Bloor Homes is the best company for you. We wouldn’t recommend Bloor Home to anyone and have reflected our anger in the questionnaire that ultimately leads to their star rating.It would appear that our next step is to report to NHBC due to the incompetence of Bloor.REPLY TO BLOOR - Private messaging is not possible. And you’ll be no exception. Please do not make the mistake we have by buying from Bloor Homes. radiators out of level, window keys still inside the casement, big gaps on the porch roof, guttering on garage roof runs the wrong way, not major issues and the builders quickly rectify, … We would like to express our gratitude to Jurgita and Kate (Fen Meadows, Southampton) for the great advice and guidance throughout the process of buying our new home. 3, 4 and 5 bedroom homes from £294,995 to £354,995. Developer Bloor Homes is … You hear lots of horror stories about new build properties, but I am pleased to report that our experience has been a dream.” Annie Baines and Tom Powell - Hereford Point, Hereford. Never pushy, both Luci and Angela did a great job in ensuring we made the best choice for our new home. They only care about the money in their pocket from the houses they build and not the problems with them that they have left me and my partner with without contacting us back. 2 reviews. If you have bought a brand new Bovis Home and feel that you haven’t received the quality or the service you expected, please let us know and we will look to resolve the situation and learn from your experience. Our build was even completed ahead of schedule.Buying a house may seem daunting - especially during the pandemic - but as first-time house buyers we felt supported every step of the way. The house should have never been signed off and handed to us without completly dring out the areas affected by the leak. When you are buying a new home, having someone you can go to for anything is invaluable, and … Following the conversations with customer care I had flooring removed and industrial dehumidifiers put in the house for a few days and flooring refitted. A couple buying their first home were left shocked and angry after their complaints to the house builders led to their reservation being cancelled and the house being put back on the market. Bloor Homes is yet to start collecting reviews. Come and see the Bloor difference for yourself. Whilst I am a little late writing this, I bought a new Bloor house at Manor Farm Fields last autumn. I was assured the house would have dried out within 2 years coincidently this is when the warranty is ending. In terms of snagging - this is our 2nd new property and the built quality is impeccable - we only had a few minor items. On investigation of the floorboards it was confirmed there was a leak in the house prior to us moving in and hidden by Bloor Homes what resulted in carpets being laid on wet floors, kitchen cupboards fitted on wet walls and cavity wall insulation was damp. It was mould growing underneath flooring, on the walls, around windows and behind kitchen cupboards. In particular I would like to mention the excellent support offered by sales advisor Emma Mitchell who has made sure every query we had was answered in the most pleasant and professional manner. We had our first buyer pulling out after 2 weeks into the process, but both ladies were very supportive and we were back on track very soon. Tia showed us a series of different house options, opening our eyes and enabling us to find the perfect fit for us. This was signed off by the Site Manager! Jenny was very courteous, and she took her time going step by step and answering all our questions. It is disappointing to hear that your sale fell through and you will not be purchasing a Bloor home on this occasion, but it is great to hear that Jack was on hand to ensure that all your questions were answered during this time. After my sister and brother in law bought a house at Manor Farm Fields it made me think and decided to buy one as the house was finished to a high spec I would like to thank Sophia and Tia for all there help. We believe the staff are very professional and they provide you a valid answer to our questions. We were informed straight away by Izzy our Regional Sales Manager and Adam, one of the Site Managers. Acton resident Nigel Chapman has expressed anger at the noise and vibrations from the development Superb experience reserving our new home from Bloor on the Penkridge site. Our industry faces testing times, which is why we're asking for your support. We have just reserved a property as first time buyers here at Hilltop View! Our home is finished to a high standard and we are very pleased with the overall process. Mr Chapman also said there are fears of structural damage and expressed disappointment at the lack of communication from the developer. Bloor hired their trusted partner to conduct a survey which concluded that substantial work was required to remedy the issue. Both have been a pleasure and great source of strength in our house search. He was efficient, professional and a great comfort during a stressful time.We think the quality of the workmanship is amazing and we have nothing but praise for everyone we have dealt with through this process especially Sheila, Lex, Adam and Izzy. Were they? By Emily Roberts @emily_s_roberts The plans for Basingstoke Golf Club. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community. Nigel Chapman, of the Campaign Tamage residents' group, said villagers have reported "incredibly loud, repeated banging" and objects vibrating in their homes. Our Bloor home. Only the latest review will count in the company's TrustScore. On the back of this report, Bloor Homes just simply responded that they wouldn't do anything about it. Also we had issues with floorboards creaking. With covid I’ve not been able to see my house so they have even sent me photos of what it’s looking like which I greatly appreciate which has made me feel better as buying a new house is a big thing. customer. Poor workmanship. I will certainly pass your lovely comments along to the team at The Grove, Worcester, they will be thrilled. Compare pay for popular roles and read about the team’s work-life balance. Location – Bloor Homes at Colchester is positioned on the south west side of Colchester. At the customer walkthrough, 7 days prior to completion a number of issues were identified, including very low pressure with the boiler and I was told they would all be fixed for completion. 3 talking about this. We managed to secure our first home.When we returned from reservation appointment we are blown away and excited by the level of attention we had. We would not hesitate in recommending Bloor to our family and friends and we look forward to many happy years in our lovely Bloor home. We know there’s more than just one thing that goes into buying a new home, just like there’s more than one thing that goes into creating one. Thanks for everything. Do not do business with Bloor. Read David's experience of Bloor Homes, and other reviews on A Spokesman Said. Productive work place. Having moved into my new home I discovered gradual increase of a damp/ mould smell which carried on increasing over time.