Please email me at at digitalfeedback@quilter.com (Old Mutual Wealth is part of Quilter) with your policy/plan number so I can look into this for you. Transact on the go with your Old Mutual Money Account… The Old Mutual Money Account is brought to you in association with Bidvest Bank. The Old Mutual Money Account is a one-of-a kind bank account that gives you two accounts in one, a SWIPE account and a SAVE account, to help you bank smarter. Unbelievably hard to get through by phone. Ask Natalie she knows the whole sorry story of my trying to deal with you guys, Extremely easy to deal with. The Focused Save function is the more traditional way to save your money. The Old Mutual Money Account is of the most Transactional Accounts in the market right now. 6 countries South Africans are planning to immigrate to after COVID-19, Salary below R17 712? Thanks, Liz @ Old Mutual Wealth, Hi Mr Hayward, is there anything I can help you with? Thanks, Liz @ Old Mutual Wealth, Hi Mr Mayfield, is there anything I can help you with? Liz @ Old Mutual Wealth, Hi Mr Morley, is there anything I can help you with? The customer service was very helpful and polite and that is a big bonus. Complicated and unsatisfactory online, Dreadful customer service.The response to queries was tardy at best and in some cases they never got back to us .Organisation seems chaotic and interdepartmental communication lacking .Avoid this company, Handled my pension transfer with professionalism and speed, kept me informed all along the way and information provided was good, I now feel much more in control of my pension plans. No communication on umacceotable delays to executing instructions. … He said that there was no way that money could be debited out of my account, without having signed that contract. We respond to all communication within 1 Day. admin@rateweb.co.za| For all editorial and technical issues, sales@rateweb.co.za| If you want to advertise with us. Innovative, simple and affordable, the Old Mutual Money Account gives you two accounts in one innovative card: a fully transactional SWIPE Account and a SAVE Account to help you grow your savings. Still waiting for the funds, Hi Mr Robinson, is there anything I can help you with? The Old Mutual Money Account is also available for kids from the age of 7 years. Thanks, Liz @ Old Mutual Wealth, Hi Baz, is there anything I can help with? The process can get complex but the online system they have explains things very clearly and was greatly supported by Philip Frewing-House, one of their pension support people. When evaluating offers, please review the financial institution’s Terms and Conditions. In 2019 the fund managed to deliver a 7.4% interest rate. The Money Account can only send money to a recipient who also has an account, unlike other transactional accounts like FNB mobile app‘s ewallet that allows you to send to any South African phone number. The Old Mutual Money Account is brought to you in association with Bidvest Bank. Rateweb strives to keep its information accurate and up to date. If you have violated the Old Mutual terms and conditions; If you attempt to violate, abuse or engage in any fraudulent transaction to earn points or to use vouchers. Received a survey request before I'd received my drawdown funds. There is an option to pay a fellow Money Account user using their cellphone number. If you get $300 from Money Mutual you will end up paying $975 in total, which is 325% interest. See reviews below to learn more or submit your own review. Suffice to say that when it comes towards my first annual review I will be looking for my IFA to switch to another provider unless I see a marked improvement in service from Old Mutual. Old Mutual … Please email me at at digitalfeedback@quilter.com (Old Mutual Wealth is part of Quilter) with some more details so I can look into this for you. I've have always had very good service from OMW. Thanks, Liz @ Old Mutual Wealth, Hi Mr Cowley, is there anything I can help you with? … Remember to carry with you the following: The Old Mutual Money Account is one of the key factors that have influenced competition in the South African banks’ entry-level market. Average rating of 1.49 from 7316 reviews. Old Mutual International (OMI) is made up of three companies: Old Mutual International Isle of Man (previously Royal Skandia) Old Mutual International Ireland (previously Skandia Ireland) Old Mutual International (South Africa) OMI offers different products in different … Liz @ Old Mutual Wealth, Update: You should have now received more information from our complaints team, I hope everything is to your satisfaction. Keep that attitude for very long and you are unlikely to have a business! Neither the author, nor the publisher, will accept any responsibility for losses, omissions, errors, fortunes or misfortunes that may be suffered by any person that acts or refrains from acting as a result of articles on this website. The amount you save should be between 1% and 15% of every card purchase you make. Due to routine maintenance, the Money Account Internet banking service will be unavailable from. Make the most of your money with our fun online financial tools. Please email me at at digitalfeedback@quilter.com (Old Mutual Wealth is part of Quilter) with your policy/plan number so I can look into this for you. Neither the author, nor the publisher, will accept any responsibility for losses, omissions, errors, fortunes or misfortunes that may be suffered by any person that acts or refrains from acting as a result of these articles. An average HelloPeter rating of 1.61 puts Old Mutual squarely in the middle of the customer service rankings. WHAT’S INSIDE Money Account The Old Mutual Money Account is an account … Old Mutual. In compiling the articles for our website due caution was exercised in an attempt to gather information from reliable and accurate sources. Earn points. Glad to hear the funds have just arrived. I particularly liked the individual explanation of the impact of the month one tax rules being specific to my circumstances. Please email me at at digitalfeedback@quilter.com (Old Mutual Wealth is part of Quilter) with your policy/plan number so I can look into this for you. This looks like sloppy admin, poor grip of detail and a complete absence of any understanding of the basic principles of decent customer service. The overall rating of the company is 1.0 and consumers are mostly dissatisfied.. Reviewers write the most about Old Mutual …